Block, Inc., the parent company of Cash App, has agreed to a $15 million settlement after a class action lawsuit was filed due to unauthorized transactions. This settlement is part of a larger trend where fintech companies are being held accountable for not adequately protecting consumer rights and managing accounts.
Eligible Cash App Users to Receive Part of $15 Million Settlement
Claims against Cash App include issues like fraudulent charges and unjustified account freezes. The platform, which has become one of the top peer-to-peer payment services in the U.S. over the last decade, has also suffered from several data breaches affecting millions. The $15 million settlement is aimed at compensating users who were victims of unauthorized activities or whose accounts were arbitrarily frozen, covering damages like emotional distress, financial loss, and harm to reputation caused by these security lapses.
Details on the Payouts from the Cash App Settlement
The maximum payout a claimant can receive from this settlement is $2,500. The deadline for submitting a claim was November 18, 2024, with all necessary documentation required at the time of filing. The final approval hearing for the lawsuit took place on January 13, 2025.
Settlement Disbursements Scheduled for Late 2025
Settlement payments are slated for distribution at the end of 2025, following the completion of all claim reviews. Claimants can monitor the status of their payments through the settlement’s official website, cashappsecuritysettlement.com.
Criteria for Receiving a Settlement Payment
To be eligible for a payout, claimants must be U.S. residents and meet one of the following conditions:
- Unauthorized access: Applies to users who had their Cash App account, Cash App Investing account, or personal sensitive information accessed and disclosed without permission.
- Fraudulent transactions: For users who reported unauthorized withdrawals or transfers from their accounts.
- User status: This category includes individuals who have utilized services from Cash App or its affiliated investment services.
- Resolution issues: For users who faced challenges in resolving account issues over a six-year period from August 23, 2018, to August 20, 2024.
Timeline and Methods for Receiving Payments
The court granted final approval of the settlement on January 13, 2025. The exact distribution date is not yet announced, but payments are expected by late 2025 either via direct deposit or check. Meanwhile, claimants should:
- Choose their preferred payment method carefully: Direct deposit may be faster than receiving a check by mail.
- Exercise patience: Allow four to five business days for processing before reaching out to the settlement administrator.
For additional details, visit the Cash App Security Settlement website. Information about other eligible class action settlements, such as the Visa and Mastercard case, is also available.
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Calvin Baxter is an economic analyst specializing in the evolving US labor market. He leverages real data to provide you with concrete recommendations and help you adjust your professional strategies.