If you’ve used Cash App, you might be entitled to a portion of a $15 million settlement. This comes after Block, Inc., the app’s parent company, agreed to settle a class action lawsuit alleging unauthorized transactions on the platform. This lawsuit is part of a broader trend where fintech companies are increasingly held accountable for not living up to consumer protection standards.
Eligible Cash App Users Could Receive a Portion of $15 Million Settlement
The lawsuit against Cash App centered around claims of fraudulent charges and improper account freezes, impacting millions of users. Over its decade of operation, despite growing into one of America’s leading peer-to-peer payment platforms, Cash App has faced significant scrutiny over security and privacy concerns.
The $15 million settlement is aimed at compensating users who experienced unauthorized activities or had their accounts unjustly frozen. The settlement seeks to cover damages for reputation harm, emotional distress, or financial losses incurred due to these issues.
Details on the Cash App Settlement Payouts
Under the settlement, the maximum payout a claimant can receive is $2,500. The deadline to file a claim was November 18, 2024, with the final hearing on the lawsuit occurring on January 13, 2025.
Claimants were required to submit any relevant documents, like account statements, that could support their claims of unauthorized freezes or transactions.
Settlement Payments Scheduled for Late 2025
Settlement disbursements are slated for the end of 2025, after all claims have been processed and approved. Claimants can monitor the status of their payouts through the settlement’s official website, cashappsecuritysettlement.com.
Criteria to Qualify for the Cash App Class Action Settlement
Claimants must be U.S. permanent residents and meet one of the following conditions to be eligible for compensation from the Cash App/Block Inc. settlement:
- Unauthorized Access: This category covers users whose Cash App or Cash App Investing accounts were accessed or whose personal information was disclosed without permission.
- Fraudulent Transactions: This includes unauthorized withdrawals and transfers from users’ accounts, as reported by the customers.
- User Status: This applies to individuals who have utilized any of Cash App’s services or its affiliated investment services.
- Resolution Issues: This is for users who faced challenges resolving account issues from August 23, 2018, to August 20, 2024.
Timeline and Procedures for Payment
The final approval of the settlement was granted on January 13, 2025. While the exact payout date hasn’t been announced, eligible claimants are expected to receive their compensation by the end of 2025, either via direct deposit or a mailed check. Meanwhile, claimants should:
- Choose a payment method wisely: Opting for direct deposit could expedite the receipt of funds compared to a mailed check.
- Exercise patience: Allow for four to five business days for processing before reaching out to the settlement administrator.
For additional details on this settlement, visit the Cash App Security Settlement website. The site also provides information on other class action settlements that might be applicable, such as those involving Visa and Mastercard.
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Calvin Baxter is an economic analyst specializing in the evolving US labor market. He leverages real data to provide you with concrete recommendations and help you adjust your professional strategies.